Frequently Asked Questions about Online Shopping

Most frequent questions and answers

We accept Visa, Master Card and Paypal on our website. Our sales staff can also process other payment types manually, including checks and internet banking. To pay using one of these methods, please contact us to place your order.

Orders are shipped Monday through Friday, excluding US public holidays. Any orders placed on Saturday or Sunday will be shipped the following week.

You will receive an email, together with a tracking number, notifying you that orders have been shipped. You can track your order by up here. If you have further queries, please contact us.

This site is optimized for Explorer version 7.0 or higher, Mozilla Firefox version 2.0 or higher, Opera 9.0 or higher and Google Chrome.

Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent, except as required by law or to fulfill an order contract with you. Read more about our Privacy Policy here.

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